RapportScore
RapportScore
Conversational AI Coaching and permissioned Team Dynamics
Overview
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RapportScore supports communication improvement through two products. Conversational AI Coaching analyzes authorized recorded conversations, links feedback to observable moments, and offers targeted practice and progress tracking. Team Dynamics provides permissioned reports on interaction and collaboration patterns for eligible leaders; it is in a limited U.S. pilot. Access depends on account, plan and permissions. Paid plans offer a free trial.
Key Features
• Feedback linked to observable moments in authorized recorded conversations.
• Targeted practice: focused lessons and AI role-play, with progress tracked across sessions
• Permissioned Team Dynamics reports: insight into team and pair interactions in meetings (limited U.S. pilot)
• Targeted practice: focused lessons and AI role-play, with progress tracked across sessions
• Permissioned Team Dynamics reports: insight into team and pair interactions in meetings (limited U.S. pilot)
Visual Walkthrough
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Best For
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• Sales professionals who want feedback on how they build trust and rapport on calls
• Coaches and trainers who want evidence-based insight into a client's communication patterns
• Managers who want to review recorded conversations and see what changed over time
• Professionals who want to practise difficult conversations with AI role-play
• Training organisations running team communication programmes (the team feature is a limited U.S. pilot)
• Anyone who wants scores for listening, tone, engagement and trust with the evidence behind them
• Coaches and trainers who want evidence-based insight into a client's communication patterns
• Managers who want to review recorded conversations and see what changed over time
• Professionals who want to practise difficult conversations with AI role-play
• Training organisations running team communication programmes (the team feature is a limited U.S. pilot)
• Anyone who wants scores for listening, tone, engagement and trust with the evidence behind them
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